Ask about a resource, before or after you buy.
Whether something runs on your framework, a download that has not turned up, which studio built a resource you saw: write in, and a person reads it and answers by email.
Write to the store.
How support works here
Every resource in the catalogue was built by a partner studio, and questions about any of them start here. A person reads each message and replies by email. Delivery and billing are sorted out on our side; when the fault is in the resource itself, the reply says what the studio has published about it, if anything.
Worth checking first
Most setup trouble comes from the order resources start in, a framework version older than the one the listing names, or a dependency that is missing. Every listing has a frameworks and requirements section; compare it with your server before writing in.
Changes the settings do not cover
The resources here are the studios’ work, so a change beyond their configuration is the studio’s decision. Choose that topic and describe what you need, and the reply will say whether it can be done and by whom.