Terms of sale
These terms apply to every order placed on Tebex Studio FiveM. Completing checkout means you agree to them. They set out what a purchase lets you do with a resource, how it reaches you, when money comes back, and how a disagreement is settled.
Your license
What a purchase gives you
Buying a resource gives you a non-exclusive license, which cannot be transferred, to run it on any FiveM server you own or operate. You are free to edit its open configuration files to suit your server. You may not sell, sublicense or pass on the resource, or any part of it, to anyone else. That covers the escrow-protected (encrypted) part and the open configuration alike.
Updates
For as long as updates to a resource are published, the original download link gives you each of them at no further cost. There is no fixed minimum period for which a resource will be supported. If one is retired, its listing will say so, and anyone who bought it keeps access to the final version released.
Your email address
The download link goes to the email address typed at checkout, so getting it right is your responsibility. If it was mistyped, write to us with proof of purchase and the link will be sent again.
Who owns the work
Each resource, with its documentation, artwork and demos, belongs to the studio that made it and to that studio’s licensors. A purchase licenses the resource to you on the terms above. It does not transfer ownership of any of that intellectual property.
Refunds
Every sale is final. What this store sells is digital and is delivered electronically the moment payment clears, so an order cannot be refunded once its download link has been issued. By completing checkout you accept this and give up any legal right of withdrawal that would otherwise apply, such as the EU’s 14-day cooling-off period under Directive 2011/83/EU, which expressly permits that waiver for digital content supplied straight away.
When we will look again
We will consider an individual case where:
- the same order was charged to you twice;
- the download link never arrived and cannot be resent within a reasonable time; or
- the resource demonstrably does not work on a supported framework version and no fix can be shipped.
Send your order number through the contact form and you will get an answer within one business day.
Chargebacks
If you open a chargeback without contacting us first, we will answer it with these terms, the record of your order and the log showing the download was delivered. A chargeback that succeeds may lead to your downloads being revoked.
How a resource may be used
A resource you buy may run on any FiveM server you control operationally. You may not:
- upload it to a public file-sharing or redistribution site;
- decompile or deobfuscate it, or try to get around the escrow that protects parts of it;
- present it as your own work or rebrand it; or
- use it to harass other players, to run scams, or in breach of the Cfx.re Terms of Service.
Download access may be withdrawn from anyone who breaks these rules, and a withdrawal does not give rise to a refund.
Liability
Resources are supplied “as is” and “as available”. No warranty is given, whether express or implied, including any warranty of merchantability, of fitness for a particular purpose or of non-infringement. As far as the applicable law permits, our total liability for anything arising from your use of this store, or of a resource bought here, is limited to what you paid for the order concerned in the twelve months before the claim.
We are not liable for consequential, incidental, indirect or punitive loss, such as lost revenue, server downtime, players who leave or data that is lost, even where we were told such loss was possible.
Disputes and law
The other party to your order
Tebex Studio FiveM is run by a company incorporated in the State of Delaware, United States. Placing an order forms a contract between you and that company.
Which law applies
The law of the State of Delaware, United States, governs these terms and any claim or dispute arising from them, from an order or from your use of the store, including claims outside contract, with no regard to Delaware’s conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Which courts
A dispute that arises from or relates to these terms, or to your use of the store, may be brought only before a state or federal court sitting in Delaware. You accept the personal jurisdiction of those courts and give up any objection that they are an inconvenient forum.
Write to us first
Before starting a claim, send us your order number through the contact form. Most disputes turn out to be a delivery or billing problem that can be put right, and we will work to settle yours within 30 days of your first message.
Consumers
If you buy as a consumer, this section does not take away any protection the mandatory consumer law of your country gives you, where that law applies to you and no agreement can set it aside.
This section also leaves either party free to ask any court of competent jurisdiction for equitable or injunctive relief to protect its intellectual property.
Revisions
These terms may be revised. The date at the top of the page shows when they last changed, and using the store after a revision means you accept the revised terms.
Questions
For a question about these terms or about a particular order, use the contact form.